Status updates | Wasabi Hosting

Maintenance: Scheduled Amsterdam Network Maintenance

Fri, 23 Oct 2026 18:00:00 -0000

Maintenance completed

Maintenance: [Action notice] Temporary shutdown of billing portal and PHP-based services until 16:00 CEST today

Wed, 21 Oct 2026 15:30:00 -0000

Maintenance completed

Maintenance: [Action notice] Temporary shutdown of billing portal and PHP-based services until 16:00 CEST today

Wed, 21 Oct 2026 11:30:00 -0000

Dear customer, PHP has announced an emergency security release for two critical remote code execution vulnerabilities (CVE-2026-109618 and CVE-2026-109619, rated CVSS 9.2). The fix is scheduled for release today, Wednesday 21 October, at 14:00 UTC (16:00 CEST). No workaround is available until then, and the affected code paths have not been published. We have been monitoring the situation since early this morning and have seen no signs of exploitation anywhere on our infrastructure. Even so, we are not willing to leave critical systems exposed on an unpatched runtime while the details are still unknown. What we are doing As a precaution, we are taking the following PHP-based services offline until the patch has been installed: - Client area and billing portal (billing, invoices, orders, support tickets) - Game panel (panel.wasabihosting.com) - Any other internal services that run on PHP What keeps running - All game servers, VPS, dedicated servers and web hosting accounts remain fully online. This is a shutdown of our management portals only, not of your services. - Our network, DDoS protection and monitoring are unaffected. - The main website, wasabihosting.com, stays available. Timeline - Now: billing portal and other PHP-based services are offline - 16:00 CEST (14:00 UTC): PHP releases the fix - Directly after: we install the update, verify it and bring the services back online We will send a follow-up email once everything is back and you can log in again. If PHP delays the release, we will let you know. Need us in the meantime? Support tickets are not reachable while the client area is down, so please contact us via: - Discord: our community server (support channels are staffed as usual) - Email: hello@wasabihosting.com If you run your own PHP applications on a VPS, dedicated server or web hosting account with us, we strongly recommend updating PHP as soon as your distribution ships the patched packages (expected as 8.5.12, 8.4.27, 8.3.36 and 8.2.35). Older branches such as 8.1 and below are end of life and will not receive a fix. If you are still on one of those, now is the time to upgrade or to place the application behind a firewall or VPN. More background: https://thehackernews.com/2026/10/php2shell-two-unpatched-critical-php.html We apologise for the inconvenience and appreciate your understanding. Taking the portals down for a few hours is a far better outcome than dealing with a compromise.

Maintenance: Scheduled Amsterdam Network Maintenance

Tue, 20 Oct 2026 19:39:17 -0000

Scheduled network maintenance will take place at our Amsterdam location on Friday, October 23, 2026 at 19:30 CEST (17:30 UTC). The expected duration is 1 to 5 minutes. Important: This maintenance is not being performed by us. Our L2 transport and cross connect provider at Nikhef is upgrading their core network to new Arista equipment for higher performance and redundancy. As part of this, our cross connects need to be re-plugged into the new equipment, which will cause a brief interruption. Impact: BGP sessions and all L2 transport links, point-to-point circuits, and VLAN passages in Amsterdam will experience a short traffic interruption while the cross connects are moved and sessions re-establish. The provider’s original window was 22:00 to 02:00 CEST with up to 60 minutes of impact. We have asked them to move our work earlier in the evening and keep it as short as possible, so the impact should now be a few minutes at most. We recommend ensuring any critical services have appropriate failover configured in advance. We will be monitoring throughout and will post updates here if anything changes. Thank you for your understanding.

Maintenance: Emergency Maintenance: All Hypervisors (Gameservers & VPS products)

Sat, 17 Oct 2026 12:45:00 -0000

Maintenance completed

Maintenance: Emergency Maintenance: All Hypervisors (Gameservers & VPS products)

Sat, 17 Oct 2026 11:09:23 -0000

We are performing emergency maintenance on all of our hypervisors to patch a security vulnerability in the Linux kernel. Due to the severity of this issue, we are applying the fix immediately rather than waiting for a regular maintenance window. 🕑 Start: Saturday, 17 October 2026 14:00 (in 52 minutes) ⏱️ Expected end: 14:30 📍 Affected: All locations (Amsterdam, Frankfurt, Ashburn, Singapore) What to expect All VPS and game servers will be safely shut down at the start of the window Hypervisors will be updated to a patched kernel and rebooted Your services will come back online automatically once the node is back up Expect roughly 30 minutes of downtime per node, usually less What you should do Save your work and stop anything sensitive (database writes, world saves) before 14:00 No further action is needed after the maintenance If you run your own Linux VPS, we strongly recommend updating your own kernel as well We'll post updates in this channel as each location is completed. We apologise for the short notice, but keeping your servers secure comes first. If your service is not back online after the window, please open a ticket.

Degraded Network Performance

Wed, 07 Oct 2026 18:36:23 -0000

We’ve just rerouted the traffic through an alternative upstream provider. Traffic should now be back to normal. Thank you for your patience and understanding.

Degraded Network Performance

Wed, 07 Oct 2026 18:09:00 -0000

Amsterdam Region: We’re aware of a network issue affecting the Amsterdam region The issue has been identified as an upstream provider issue. Our upstream provider is currently investigating the problem and working on a resolution. We’ll provide further updates as soon as more information becomes available.

Maintenance: [CAUTION] Fiber Maintenance Work in Frankfurt am Main on October 5, 2026

Tue, 06 Oct 2026 04:00:22 -0000

Maintenance completed

Maintenance: [CAUTION] Fiber Maintenance Work in Frankfurt am Main on October 5, 2026

Thu, 01 Oct 2026 19:23:12 -0000

Message from our Frankfurt Datacenter: Dear Customers and Partners, We are writing to give you advance notice of an upcoming, large-scale maintenance window that will have a direct impact on our fiber optic infrastructure and connectivity in the Frankfurt East area, as well as our data center. Maintenance Window: Start: Monday, October 5, 2026, at 22:00 CEST (20:00 UTC/GMT) End: Tuesday, October 6, 2026, at approx. 06:00 CEST (04:00 UTC/GMT) Duration: Up to 8 hours Background: Our upstream carrier utilizes the pipeline and route infrastructure of Gasline for parts of our fiber optic links. Gasline will be carrying out extensive civil engineering and fiber splicing work during the aforementioned period. Because these routes are leased and utilized by multiple service providers, an estimated 800+ customers and carriers in the greater Frankfurt East area will be affected by these measures – including our upstream provider and, consequently, our entire infrastructure. Although our network architecture is designed with multiple, physically diverse dark fiber routes to ensure redundancy, Gasline is unable to provide our carrier with reliable information regarding the exact times specific route sections and fiber strands will be disconnected. Due to this lack of detailed information, we must prepare for a worst-case scenario during the entire 8-hour window. We therefore have to assume that all fiber connections will be offline simultaneously. Over the past few weeks, we have worked urgently to evaluate the expedited deployment of a completely independent alternative route via third-party providers. However, since this requires new civil engineering and physical connection work, a timely completion before the maintenance window is unfortunately no longer feasible for the providers. We appreciate your understanding and remain at your disposal should you have any technical questions.

Maintenance: Network Maintenance - Frankfurt

Sun, 16 Aug 2026 18:16:41 -0000

As the issues from last weekend have been resolved and our router is now fixed, we’re planning to switch our routing back to the main router. A maintenance window of approximately 5 minutes is scheduled for 9:00 AM CEST. A brief disruption to connectivity may occur during this window. Thank you for your understanding.

Storage Failure - Performance VPS

Sat, 15 Aug 2026 11:33:00 -0000

All VMs on the Performance VPS have been restored. The servers have been power-cycled and are back online. If you’re still experiencing any issues, please open a ticket in ⁠📢│get-help-here so we can assist you.

Storage Failure - Performance VPS

Fri, 14 Aug 2026 21:24:00 -0000

Unfortunately, we have some very bad news. After numerous attempts by the datacenter staff to recover the system, we have reached the conclusion that, following the power reset, both of the NVMe drives have failed completely. At the same time, despite being in a raid solution. Despite multiple power cycles and recovery attempts, neither drive could be brought back online. At this point, there is unfortunately no remaining method available to recover the drives themselves. As a result, the datacenter has replaced both NVMe drives with new ones. What does this mean for you? We maintain backups and disaster recovery procedures specifically for situations like this. However, due to the large amount of data involved, our disaster recovery snapshots are created once per day, around 05:00 AM. This means that, unfortunately, the VMs will need to be restored from the latest available disaster recovery snapshot, resulting in an estimated 15–18 hour rollback depending on the VM and when its data was last captured. We sincerely apologize for this situation. We are extremely disappointed as well, especially because we would have preferred to preserve your most recent data rather than having to restore from an earlier recovery point. We exhausted the available recovery options before reaching this conclusion. At the moment, we are reinstalling the hypervisor and virtualization software on the replacement drives. Once that is completed, the disaster recovery process will begin. The recovery process may take several hours, and unfortunately, we cannot provide a reliable ETA at this time. Please continue to monitor ⁠📡│status for the latest updates. We will keep you informed as soon as we have meaningful progress to report. Again, we are truly sorry for the impact this has caused and appreciate your patience while we work to restore the services.

Maintenance: Emergency Maintenance — Critical Kernel Security Vulnerability

Wed, 08 Jul 2026 09:31:23 -0000

A critical security vulnerability (CVE) affecting the main Linux kernel has been publicly disclosed. Security researchers have confirmed that this vulnerability has existed in the Linux kernel for over 15 years and impacts major Linux distributions. A security patch has now been released by the kernel maintainers. To ensure the continued security and stability of our infrastructure, we are deploying this update across all of our systems as quickly as possible. As part of this emergency maintenance, all VPS and Game Node hosts will be restarted to apply the updated kernel. As a result, all virtual machines and game servers hosted on these nodes will also be automatically restarted. Expected downtime: 5–10 minutes per affected node. We understand that unplanned maintenance can be disruptive, but applying this security update promptly is essential to protect customer systems and maintain the integrity of our platform. We appreciate your understanding and patience while we complete this emergency maintenance.

Maintenance: Network Maintenance - Amsterdam

Thu, 02 Jul 2026 20:49:40 -0000

We've received several alerts indicating memory correction events on our Amsterdam Arista core switch. As a precautionary measure, we will be performing maintenance to physically remove the switch from the rack and reseat the memory modules. If necessary, the memory will be replaced to help ensure the continued stability and reliability of the switch. Because this maintenance requires the switch to be powered down, unracked, opened, serviced, reassembled, and reinstalled, it will result in a complete network outage of approximately 15–30 minutes. The work will be scheduled for the early morning hours to minimize the impact on users and services.

Maintenance: Network Maintenance

Thu, 18 Jun 2026 13:05:19 -0000

Dear Customer, We are currently experiencing packet congestion affecting the Amsterdam region. Unfortunately, this issue is not originating from our own network but is caused by traffic from other customers within the same datacenter. Some of these customers are currently under attack, and our third-party Layer 2 provider is facing challenges mitigating the impact effectively. We understand how frustrating recurring incidents like this can be, and we share that frustration. To address the root cause, we are actively working with alternative providers to deploy our own dedicated DWDM wave, which will fully isolate our traffic and prevent packet loss or jitter caused by unrelated network events. We will keep everyone posted about these changes in the next few days. As an immediate mitigation, we have reached an agreement with our Layer 2 provider to route our GCore traffic over a separate wave. This change will be implemented at (approximately 15 minutes from now). During the migration, **we expect up to 1 minute of downtime**. We are taking this step to prevent further congestion and improve overall service stability. We appreciate your patience and understanding while we work toward a permanent solution.

Degraded Network - Frankfurt

Fri, 05 Jun 2026 16:19:00 -0000

@Customer Unfortunately, we are currently experiencing another large-scale attack in Frankfurt, which has resulted in some traffic leaking through our protections. We are actively working with GCore to resolve the issue as quickly as possible and restore full service stability. We sincerely appreciate your patience and understanding while we work through this.

Degraded Network - Frankfurt

Thu, 04 Jun 2026 21:41:00 -0000

Gcore has confirmed an issue within their infrastructure that is causing the traffic leakage. They are actively working on a fix. US and Frankfurt regions should now be back online.

Maintenance: Web Hosting - Maintenance

Sun, 31 May 2026 10:00:49 -0000

Web hosting services will experience a brief interruption of approximately 1–2 minutes while we apply critical patches and updates to our Enhance platform. We appreciate your patience and understanding.

Ongoing Connectivity Issues — Amsterdam Node AMS-01

Thu, 28 May 2026 21:13:00 -0000

**Update — Migration Complete** All VMs have now been successfully migrated off the affected node. The connectivity issue has been traced to a specific customer's traffic pattern, and we have isolated that customer onto a separate dedicated node to prevent further impact. Your VPS has been moved to a healthy hypervisor. All IP addresses remain unchanged and no action is required on your end. You should be experiencing normal service. We will continue investigating the root cause in the background. The affected node is now drained and will be left offline pending further analysis. Apologies for the disruption today and thank you for your patience.

Ongoing Connectivity Issues — Amsterdam Node AMS-01

Thu, 28 May 2026 17:19:00 -0000

Description: The second reboot did not resolve the connectivity issue. We are now migrating all VMs off this node to restore service. As this is a large node, the migration process will take some time to complete. Due to the nature of the networking issue, live migration is not possible. Each VPS will experience a brief downtime of a few minutes while it is being moved. All IP addresses will remain the same — no action is required on your end. We will update this incident once all migrations are complete. Thank you for bearing with us. Migration will be done at 20:30 PM CEST

Ongoing Connectivity Issues — Amsterdam Node AMS-01

Thu, 28 May 2026 16:23:00 -0000

Following our earlier maintenance reboot, the intermittent connectivity issue returned after a few minutes. We are performing a second reboot to attempt to stabilize the node. If the problem persists, we will migrate all affected VMs to another node to restore full service while we continue investigating the root cause. We understand this is frustrating and appreciate your patience. We will provide further updates as the situation develops.

Maintenance: Emergency Maintenance — Amsterdam Budget AMS-01

Thu, 28 May 2026 15:25:00 -0000

We will be performing a brief maintenance reboot on one of our Amsterdam hypervisor nodes to resolve intermittent connectivity issues affecting new inbound connections. During this window, all VPS and game servers on this node will be temporarily unavailable. Expected downtime: ~10 minutes Affected services: VPS and game servers hosted on this node All services will resume automatically after the reboot. No action is required from customers. We apologize for the inconvenience and appreciate your patience.

Network Outage - Ashburn

Wed, 20 May 2026 21:38:00 -0000

We're aware of a network outage in Ashburn. Transit carrier has been notified. We'll keep you updated.

Network Outage - Amsterdam

Tue, 12 May 2026 02:43:00 -0000

The incident has been resolved.

Network Outage - Amsterdam

Tue, 12 May 2026 01:38:00 -0000

Update: We've received news that their Amsterdam router completely died in Nikhef and that a NOC engineer has been send on-route to replace the router. This might take a while unfortunately and can expect issues for 1-2 hours. Sorry for the disruption, this is unfortunately out of our hands as failover didn't kick in automatically.

Network Outage - Amsterdam

Tue, 12 May 2026 01:37:00 -0000

We're currently experiencing a partial network related outage in Amsterdam. Upstream has been notified, and they already identified the problem. We're waiting for a fix to be implemented asap.

Power Outage - Full Datacenter -Frankfurt

Fri, 01 May 2026 08:09:00 -0000

Update from the datacenter: A core switch malfunctioned on May 1, 2026, at 8:45 AM. This resulted in an interruption of the internet connection. The exact cause is still unknown, as no work was being carried out at that time. Whether a hardware defect is the cause is currently being investigated. Update: 9:30 AM: All services are back online. Update: 9:40 AM: We are investigating the hardware.

Power Outage - Full Datacenter -Frankfurt

Fri, 01 May 2026 07:00:00 -0000

We're currently experiencing a full outage in our Frankfurt datacenter. A power issue is suspected, and we're in direct contact with the facility to gather more information. We'll continue to monitor the situation closely and post updates as soon as we have them. Thank you for your patience. All services in Amsterdam & Ashburn remain functional at this time.

Billing portal is unavailable

Sun, 26 Apr 2026 07:34:00 -0000

Billing portal is currently unavailable. This is out of our hands as we host this at a offsite partner. We're waiting for them to solve the issue. Until then, all other services will remain online.

Maintenance: Network Update: Frankfurt IP Migration — Dedicated /24 Subnet

Mon, 20 Apr 2026 18:51:59 -0000

We are reaching out to inform you of an upcoming change to our network infrastructure in Frankfurt. Following our previous IPXO migration and router upgrade, we're rolling out another network improvement specifically for our Frankfurt customers. We're migrating all customers in Frankfurt from 82.39.186.x to a dedicated 31.57.151.x /24 subnet. Subnet Transition Details Old Subnet: 82.39.186.0/24 (Expiring for Frankfurt) New Subnet: 31.57.151.0/24 (Active) Your last octet will remain unchanged. For example: If your current IP is 82.39.186.123, your new IP will be 31.57.151.123. Why This Change? This is a long-awaited QoL update to eliminate the extra latency caused by routing ingress traffic through Amsterdam. Frankfurt customers will now receive dedicated traffic routed directly to Germany, resulting in noticeably improved latency. We've been using the shared routing method as a cost-effective solution while we continued to grow. We're proud to say we can now offer a dedicated /24 subnet specifically for this location. Migration Schedule Start: Wednesday, April 22nd, 2026 at 09:00 CEST Order of migration: VPS customers Gameserver customers Dedicated Server customers During the migration, all firewall rules created by you, or us will be migrated to the new IPs automatically. No action required on that part. Important Notes Service Restart: Most services will require a restart to properly apply the new IP address. Action Required: Please ensure that any A records, CNAME records, or hardcoded IP addresses in your configurations are updated to reflect the new 31.57.151.x address. Need Help? Our support team is ready to assist you with any questions during the migration. Thank you for your patience as we continue to improve our infrastructure and deliver better performance to our customers.

Maintenance: Network Upgrade Announcement – Frankfurt Router Upgrade

Mon, 30 Mar 2026 07:31:45 -0000

This Monday, we will be performing a router upgrade in Frankfurt to expand our network capacity and support continued growth. As many of you know, during our earlier growth phase we operated using a single IP prefix shared between Amsterdam and Frankfurt. While this setup allowed us to scale efficiently, we received feedback from customers who preferred IPs with a Germany geo-location as well as improved latency performance. We’ve taken that feedback seriously. Starting next week, we will begin offering IPs that are directly routed via Frankfurt through GCore. This will provide: • Proper Germany geo-location • Improved routing • Lower latency, especially for users in Eastern Europe We’re excited to roll out these improvements and will be sharing more details shortly. Thank you for your continued support! Wasabi Hosting Team :logo:

Maintenance: Planned Gameserver Node Upgrade and Expected Service Interruption

Mon, 23 Mar 2026 17:40:50 -0000

Dear Customer, On Wednesday at 9:00 AM, we will be migrating our Frankfurt Game Node from a virtualized environment to a dedicated bare metal server. As our customer base grows, we have started to observe performance limitations on the current setup, and this upgrade will allow us to deliver improved stability and performance. This migration requires us to move all game servers to the new node. We expect the process to take approximately 2 hours, although the exact duration may vary depending on the amount of data being transferred. During this maintenance window, all shared game servers on this node will be temporarily unavailable. We appreciate your patience and understanding while we carry out this upgrade.

Maintenance: Network Update: Dedicated Server Customers - IP Migration Schedule for Amsterdam & Frankfurt Customers

Mon, 23 Feb 2026 10:30:14 -0000

We are moving forward with the planned transition of our IP management to IPXO. This migration is part of our strategy to improve scalability and keep our services efficient, while avoiding the rising costs of our previous IP partner. Here’s the detailed migration schedule for our services in Amsterdam and Frankfurt: Old Subnet: 45.154.34.0/24 (Expiring) New Subnet: 82.39.186.0/24 (Active) Your last octet will remain unchanged. For example: If your current IP is 45.154.34.123, your new IP will be 82.39.186.123.

Maintenance: Network Update: VPS Customers - IP Migration Schedule for Amsterdam & Frankfurt Customers

Mon, 23 Feb 2026 10:28:59 -0000

Maintenance: Network Update: Gameservers - IP Migration Schedule for Amsterdam & Frankfurt Customers

Mon, 23 Feb 2026 10:27:50 -0000

Maintenance: Planned Network Upgrade and Expected Service Interruption

Tue, 10 Feb 2026 19:07:28 -0000

Please be advised that we will be performing a critical network infrastructure upgrade. As part of this work, we will replace our current router and switches with a new Arista switch that provides higher traffic capacity and more advanced features. During the maintenance window, we will remove the two existing switches, upgrade the RAM in the new switch to support full BGP sessions, and re-rack the server. We expect the work to be completed within approximately 15 minutes from the start time; however, there is a possibility that it may take longer. Please plan accordingly. During this maintenance period, all services hosted in Amsterdam and Frankfurt will be unavailable. Services in the USA will remain fully operational. Thank you for your understanding.

Maintenance: Upgrade Memory - GAME AMS-01

Fri, 06 Feb 2026 17:13:22 -0000

We are restarting the Game AMS-01 node to increase available memory. We did not receive a monitoring alert indicating that a capacity increase was needed, so we are prioritizing this update immediately to prevent any potential performance impact. The restart will result in a maximum downtime of 1 to 2 minutes.

Network Outage - Frankfurt

Thu, 05 Feb 2026 13:30:00 -0000

This issue has been resolved.

Network Outage - Frankfurt

Thu, 05 Feb 2026 10:25:00 -0000

Status update: We are currently experiencing an intermittent issue where our router is unable to reach our upstream provider’s gateway. ARP requests are timing out, and we suspect this may be related to the maintenance work performed last night. The upstream provider is actively investigating the issue. We apologize for the extended resolution time. Unfortunately, this is outside of our direct control, and we are dependent on the upstream provider to resolve the problem.

Network Outage - Frankfurt

Thu, 05 Feb 2026 08:25:00 -0000

We are observing a outage in our Frankfurt site. Waiting for more details from site The datacenter in Frankfurt performed scheduled maintenance last night. Unfortunately, there appears to have been an issue on their side that temporarily affected connectivity. As mentioned previously, the maintenance notice was found here: https://status.wasabihosting.com/maintenance/818589 We're in contact with the datacenter to have this resolved as soon as possible.

Maintenance: Scheduled network maintenance notice

Wed, 04 Feb 2026 17:12:50 -0000

"On February 5, 2026, between 1 and 2 a.m. (CET), we will be switching your IP addresses to our new routers, which will result in packet loss for up to 2 minutes."

Maintenance: Degraded Network Performance

Sat, 03 Jan 2026 15:58:19 -0000

Dear Customer, We have identified unusual traffic patterns that may be related to a potential issue on the uplink of our main router. As a precautionary measure and to support further troubleshooting, we plan to perform an emergency maintenance action consisting of a controlled reboot of the router. At this time, no errors are visible on the affected ports, and we are hopeful that this step will help resolve the issue. The restart is scheduled for today at 5 PM CET. Downtime is approximately 5 minutes. We will monitor the situation closely and provide updates if there are any changes or additional actions required. We apologize for any inconvenience this may cause and appreciate your understanding.

Maintenance: Router Reboot

Thu, 18 Dec 2025 21:51:59 -0000

@Customer Tomorrow at 9:00 AM CET, we will perform a brief router reboot in Amsterdam to apply some configuration updates. The process will take approximately 3–5 minutes, during which a short service interruption may occur. Thank you for your understanding.

Maintenance: Network Maintenance

Tue, 02 Dec 2025 09:25:18 -0000

Scheduled Maintenance Notice Time: Tomorrow, 10:00 AM – 10:10 AM CEST Hey everyone! Just a heads-up that there will be a brief period of connectivity loss tomorrow. We have to apply a few tweaks to improve stability in our Amsterdam Region Thanks for your understanding!

Maintenance: Scheduled Maintenance & New Server Deployment Tonight

Fri, 31 Oct 2025 09:04:25 -0000

Scheduled Maintenance Notice Time: Tonight, 8:30 PM – 9:30 PM CEST We will be placing our new server during this maintenance window. 🔥 New Node Specs: • AMD Ryzen 9950X • 256GB DDR5 RAM • AIO Watercooled Server • 2x 2TB Enterprise NVMe (PM9A3) • 10Gbit/s Networking Additionally, 4 servers will have their 10G SFP+ cables replaced. These are part of a QSFP+ breakout cable, making it necessary to replace the connections for these 4 servers. All dedicated server customers on this port have been notified about this change.

Maintenance: Emergency Reboot

Thu, 16 Oct 2025 14:27:03 -0000

We’ll be performing an emergency reboot on our router to help resolve the issue mentioned above. All services will be temporarily offline as we wait (5 min max) Hopefully, this will apply the necessary fix.

Maintenance: Network Maintenance

Wed, 09 Jul 2025 20:14:38 -0000

Scheduled Maintenance Notice Time: Tomorrow, 9:00 PM – 10:00 PM CEST Hey everyone! Just a heads-up that there will be a brief period of connectivity loss tomorrow between 9:00 PM and 10:00 PM. We're going to be racking an additional Cisco switch which will eventually handle our main routing. Impact: We're only racking the switch and re-attaching cables at this time. This process may cause up to ~30 seconds of downtime, but we’ll do our best to keep it as minimal as possible. In the future, we’ll announce a separate maintenance window (likely early morning hours) to fully migrate routing to this new switch, so expect another notice when that time comes. Thanks for your understanding!

FRANKFURT OUTAGE

Wed, 12 Feb 2025 16:49:00 -0000

Frankfurt is back online, and all services are now reachable. Thank you for your patience. We will be reaching out to the datacenter to understand the cause of this issue and discuss measures to prevent it in the future.

FRANKFURT OUTAGE

Wed, 12 Feb 2025 14:24:00 -0000

Update: The power outage at the Frankfurt Datacenter (Interwerk) has caused our router’s NVMe drive to fail completely. The datacenter is replacing the drive and reinstalling the OS. We will need some time to restore the data, which is expected to take 1-2 hours. Services in Amsterdam remain unaffected, as the outage only impacted our Frankfurt infrastructure. Thank you for your patience.

Maintenance: Degraded Network Performance

Tue, 04 Feb 2025 18:16:12 -0000

Due to recurring networking issues, we have contacted our upstream provider, and they have scheduled an urgent upgrade for our core network. This upgrade will require a brief downtime of 2-3 minutes. As we understand the importance of a stable network, especially for our customers, we have decided to make this change immediately. 🔧 New Scheduled Downtime: Time: This evening (21:00 PM CET) - 4 February 2025 21:00 Duration: 2-3 minutes of downtime Once the network is back online, we expect a permanent improvement in stability. Either immediately, or the day after. Thank you for your patience and understanding. We apologize for any inconvenience caused.

Maintenance: IPv6 Maintenance | Amsterdam

Thu, 23 Jan 2025 08:38:09 -0000

Network Maintenance Notice: IPv6 Support Addition We will be performing scheduled maintenance on our Amsterdam services to add IPv6 support. The maintenance will take place between 9:00 AM and 09:15 AM (local time) and is expected to last approximately 15 minutes. During this period, we will be creating the necessary configuration. While we do not anticipate any significant disruptions, there may be a few brief network blips as part of the configuration process. Rest assured, there will be no major service impact, and normal operations should resume promptly once the work is complete. Thank you for your understanding. Should you have any concerns, please feel free to contact us.

Maintenance: IPv6 Maintenance | Amsterdam

Wed, 22 Jan 2025 09:00:01 -0000

Maintenance: Degraded Network Performance

Sun, 12 Jan 2025 09:55:10 -0000

We wanted to inform you about ongoing issues affecting upload speeds for HTTP/HTTPS traffic. Due to a problem with our optical fiber connection, light pollution, and CRC errors on the receiving side, upload speeds may be slower than usual—especially for large files. Our team has been working closely with our uplink provider and CosmicGuard to isolate the root cause of the issue. We have identified that the 100G optical transceiver in our core datacenter Databarn needs to be replaced, and the replacement module is currently out of stock. We expect the replacement to take place next week. While this issue may impact file downloads, game traffic should remain largely unaffected. We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support. Best regards, Wasabi Hosting

Maintenance: Network Upgrade Announcement

Wed, 11 Dec 2024 19:12:22 -0000

The Maintenance upgrade we performaned a few days ago failed when we were testing our network configuration. Tomorrow at 9:00 AM CET, we will retry to perform network upgrades as part of preparations for the upcoming Amsterdam Expansion. During this maintenance, extensive testing will take place. Please note that services may experience abrupt interruptions during this time. The maintenance is expected to last approximately 1-2 hours. Thank you for your understanding as we enhance our infrastructure.

Maintenance: Network Upgrade Announcement

Sun, 08 Dec 2024 19:40:29 -0000

Tomorrow at 9:00 AM CET, we will perform network upgrades as part of preparations for the upcoming Amsterdam Expansion. During this maintenance, extensive testing will take place. Please note that services may experience abrupt interruptions during this time. The maintenance is expected to last approximately 1-2 hours. Thank you for your understanding as we enhance our infrastructure.

Maintenance: Replacing Hard Drives

Thu, 20 Jun 2024 09:34:41 -0000

We're replacing hard drives for our Game and VPS node to a newer generation NVMe M.2 SSD. This is to ensure high performance and better read/write times.