Degraded Network Performance
Resolved
Jan 13 at 08:43am CET
We’re pleased to inform you that the network issues have been fully resolved. The root cause was identified as a failure in a fiber optic module, which broke down about an hour ago. Our engineers promptly addressed the issue by replacing the faulty module, restoring full functionality.
This repair has resolved the downtime and improved upload speeds. We apologize for any inconvenience caused during this period and appreciate your patience. The network is now stable and operating as expected. Thank you for your understanding.
Affected services
Game Panel
VPS Panel
Web Panel
PERFORMANCE VPS - FRA - 01
Router - Frankfurt
Router - Amsterdam (Core)
BUDGET VPS - AMS - 01
Created
Jan 12 at 10:55am CET
We wanted to inform you about ongoing issues affecting upload speeds for HTTP/HTTPS traffic. Due to a problem with our optical fiber connection, light pollution, and CRC errors on the receiving side, upload speeds may be slower than usual—especially for large files.
Our team has been working closely with our uplink provider and CosmicGuard to isolate the root cause of the issue. We have identified that the 100G optical transceiver in our core datacenter Databarn needs to be replaced, and the replacement module is currently out of stock. We expect the replacement to take place next week.
While this issue may impact file downloads, game traffic should remain largely unaffected.
We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.
Best regards,
Wasabi Hosting
Affected services
Game Panel
VPS Panel
Web Panel
PERFORMANCE VPS - FRA - 01
Router - Frankfurt
Router - Amsterdam (Core)
BUDGET VPS - AMS - 01