Planned Gameserver Node Upgrade and Expected Service Interruption
Resolved
Mar 25, 2026 at 08:42am UTC
Dear Customer,
We would like to inform you that the maintenance window has been extended until 1:00 PM, as the migration process is taking longer than initially anticipated.
We appreciate your patience and understanding, and we will keep you updated on any further changes.
Affected services
Created
Mar 25, 2026 at 08:00am UTC
Dear Customer,
On Wednesday at 9:00 AM, we will be migrating our Frankfurt Game Node from a virtualized environment to a dedicated bare metal server. As our customer base grows, we have started to observe performance limitations on the current setup, and this upgrade will allow us to deliver improved stability and performance.
This migration requires us to move all game servers to the new node. We expect the process to take approximately 2 hours, although the exact duration may vary depending on the amount of data being transferred.
During this maintenance window, all shared game servers on this node will be temporarily unavailable.
We appreciate your patience and understanding while we carry out this upgrade.
Affected services